6 Ways to Program an Xfinity Remote - wikiHow (2024)

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The definitive guide to controlling your TV and other components with your Xfinity remote control

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1XR16 Voice Remote

2XR15 Voice Remote

3XR11 Voice Remote

4Non-Voice Xfinity Remotes

5Automatic Programming for Televisions

6Troubleshooting Remote Problems

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Co-authored byJocotra Catheyand Nicole Levine, MFA

Last Updated: March 29, 2024

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This wikiHow teaches you how to program your Xfinity remote to control your TV and other components. Once you've programmed your TV into your Xfinity remote, you can use that remote to adjust the TV's volume and turn it on or off. Depending on your remote model, you may also be able to use it to control other components like soundbars and DVD players.

Method 1

Method 1 of 6:

XR16 Voice Remote

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  1. 1

    Turn on your TV and Flex TV Box. The XR16 is made for the Flex TV Box unit, so make sure you turn that on as well. If you want to use the XR16 remote to control audio components like soundbars and receivers, turn those on as well.

    • The XR16 is the only Xfinity remote that doesn't have a numeric keypad, which makes it pretty recognizable.
    • One of the best things about the XR16 remote and Flex Box is that you don't have to track down the component codes for your TV and other devices—the Flex Box does that for you!
  2. 2

    Set the TV to the correct input. You'll usually do this by pressing an Input or Source button on your TV's remote until you get to the input your Flex is connected to.[1]

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  3. 3

    Pair your XR16 remote with your Flex TV Box. If you've already been using your remote with your Flex Box, you can skip this step. Otherwise, here's how to set it up:

    • Point the remote at the Flex Box.
    • Press and release the button with the microphone on it. Some instructions will appear on the TV screen.
    • Follow the on-screen instructions to pair your remote. When pairing is complete, you'll be asked if you want to use your XR16 remote to control other devices. If you select Yes, you will immediately be taken through the remaining steps of programming your XR11 remote to control power and volume for your other components. All done!
  4. 4

    Press and hold the microphone button and say, "Program Remote." This will display information about using your XR remote to control your TV power and volume.

  5. 5

    Follow the on-screen instructions to program your remote for all components. Since there are no number buttons on the Flex's XR16 remote control, all of the information needed to program other components into the remote is stored within the Flex Box.

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Method 2

Method 2 of 6:

XR15 Voice Remote

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  1. 1

    Turn on your TV. If anything else is turned off, such as your X1, Flex Box, or audio components you want to program into your Xfinity remote, turn those on as well.

    • To make sure you're using the right method, verify the model number inside of the battery compartment. Also, if you haven't inserted AA batteries into your remote, you should do so now.
  2. 2

    Pair the remote to your X1 TV Box. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how:

    • Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.
    • Lift your fingers from both buttons when the light at the top turns green. A three-digit pairing code will appear.
    • Use the numeric keypad to enter the three-digit code. Once validated, your remote will be paired.
  3. 3

    Locate the code for each component you want to control. You'll want to do this on a computer, phone, or tablet:

    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select XR15 – Voice remote and click Continue.
    • If you want to control your TV, select TV, choose the manufacturer, and click Continue. In the second section ("Program your remote with a code"), you'll see a code (sometimes more than one).
    • To control audio or some other type of component, select Audio/Other, select the manufacturer, and then find the code(s) in the second section.
  4. 4

    Press and hold the Xfinity and Mute buttons. Continue pressing these buttons for about five seconds. When the light on top of the remote turns green, release the buttons.

  5. 5

    Enter the TV or component code. This is the four- or five-digit number you looked up earlier. If the code is accepted, the light at the top will flash green twice. If this happens, you can start controlling your TV or component with your Xfinity remote.

    • If the code is not accepted, the light will flash red. If the Xfinity website provided multiple codes, try those.
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Method 3

Method 3 of 6:

XR11 Voice Remote

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  1. 1

    Turn on your TV. If you want to program the remote for other devices, such as your X1 Box, Flex Box, or audio receiver, turn those on, too.

    • To make sure you're using an XR11 remote, open the battery panel on the bottom of the remote and look for the model number. Also, if there aren't any batteries in your remote, you'll want to put those in now.
  2. 2

    Set the TV to the correct input. You'll usually do this by pressing an Input or Source button on your TV's remote until you get to the input your X1 or Flex is connected to.

  3. 3

    Locate the code for each component you want to control. You'll want to do this on a computer, phone, or tablet:

    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select XR11 – Voice remote and click Continue.
    • If you want to control your TV, select TV, choose the manufacturer, and click Continue. In the second section ("Program your remote with a code"), you'll see a code (sometimes more than one).
    • To control audio or some other type of component, select Audio/Other, select the manufacturer, and then find the code(s) in the second section.
  4. 4

    Pair your XR11 to your X1. If you've already been using your remote for Xfinity service but want it to control your TV or other components, skip this step. If not, here's how to set up your X11 to work with your TV box:

    • Press Setup button for about 5 seconds. The button is at the bottom-left corner of the remote.
    • Lift your finger when the light on top turns green.
    • Press Xfinity button on the remote. It's near the middle below the directional arrows. A three-digit code will appear on the screen.
    • Use the numeric keypad to enter the three-digit code. Once validated, your remote will be paired.
  5. 5

    Press and hold the Setup button on the remote. It's at the bottom-left corner. When the green light at the top of the remote begins to blink, lift your finger.

  6. 6

    Enter the TV or component code. This is the four- or five-digit number you looked up earlier. If the code is accepted, the light at the top will flash green twice. If this happens, you can start controlling your TV or component with your Xfinity remote.

    • If the code is not accepted, the light will flash red. If the Xfinity website provided multiple codes, try those.
    • If you're programming a TV and it's still not working, press-and-hold Setup again until the light turns green and enter 9 1 1. If the light flashes green twice, press the Channel Up (CH ^) button repeatedly until the TV turns off. When it turns off, press Setup again to save the code. Then, press the TV button at the top-left to turn your TV on.
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Method 4

Method 4 of 6:

Non-Voice Xfinity Remotes

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  1. 1

    Locate the code for each component you want to control. You can use this method with any of Xfinity remotes that do not have a voice option. You'll want to do this on a computer, phone, or tablet:

    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select your remote control model and click Continue.
    • If you want to control your TV, select TV, choose the manufacturer, and click Continue to reveal the code(s).
    • If your remote can control audio components like soundbars, select Audio/Other, choose a manufacturer, and click Continue to reveal the code(s).
    • If your remote can be programmed for a DVD or Blu-Ray player (the older silver remotes with the black Xfinity button can), select DVD/Blu-Ray Player, choose a manufacturer, and then click Continue to see the codes.
  2. 2

    Power on your television. We'll start by programming your Xfinity for your TV. Use the remote control that came with your TV or the power button on the unit.

  3. 3

    Press the TV button on your Xfinity remote. This step is only for remotes that have TV buttons—don't be alarmed if you're using a remote that doesn't have one.

  4. 4

    Press and hold the Setup or Set button. Continue holding until the light on the top of the remote turns green.

    • If you're using the older black remote with a red button at the top-right corner, the only light on the remote is red. So, you can lift your finger when the light flashes red twice.
    • The name of the button varies by model.
  5. 5

    Enter the programming code for your TV using the number pad on your remote. If the code is accepted, the green light will flash twice. If it flashes red twice, try entering the code again.

  6. 6

    Press the Power button on your Xfinity remote to test. If pressing the button turns off your TV, you've successfully programmed your TV into the remote. If your TV remains on while the Xfinity box turns off, you should try another programming code. To do that, press and hold the Setup or Set button again and then enter the code.

    • If you want to use your remote to control other components, press the power button again to turn the TV back on and keep reading.
  7. 7

    Program other components. If you want to use your Xfinity remote to control your soundbar and/or power other components on or off, here's how:

    • If your remote control has a button for the device you want to program (use the AUX button for audio), press it once now.
    • Press and hold the Setup or Set button until the light turns green (or flashes red, if you're using an older black remote).
    • Enter the code for the component. As long as the code is accepted, the status LED should blink green twice again. If not, try one of the other codes.
    • Repeat for each component you want to control.
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Method 5

Method 5 of 6:

Automatic Programming for Televisions

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  1. 1

    Try programming your remote control with another method first. If you were unable to make your Xfinity remote control work to power your TV on and off, it's likely that there's an issue with the code(s). This method should be a last resort, as you'll have to cycle through tons of codes until the right one is found. If you've run out of codes to enter, you can use this method to scan for the TV code.

    • This method will not work for the XR16 or XR15 remotes.
  2. 2

    Press and hold the Setup or Set button on your remote. Continue holding down for about five seconds. You can lift your finger when the light at the top turns green.

    • If you're using the older black component remote with a red button at the top-right corner, your light will never turn green. Lift your finger when it blinks red twice.
  3. 3

    Use the number pad to enter 991. The indicator light will flash green two times.

  4. 4

    Press the "Channel Up" button repeatedly until your television powers off. This cycles through the entire list of codes, so it can take a long time. Once you arrive to the right code, your TV will turn off.

  5. 5

    Press Setup or Set button on the road to save the code. You can then press the Power button to turn the TV back on. When the TV comes back on, your remote will be programmed to use with your TV.

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Method 6

Method 6 of 6:

Troubleshooting Remote Problems

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  1. 1

    Make sure everything is plugged in securely and can power on manually. This can help rule out hardware problems with your television or audio device.

  2. 2

    Turn everything off and start from scratch. If your remote is doing weird things like turning your X1 box off and while turning the TV on, power down all of your components using their own power buttons. Then, press the All On' or Power button to turn everything on together.

  3. 3

    Replace the batteries if your remote is unresponsive. In some cases, low battery life can interfere and cause problems with programming.

  4. 4

    Remove obstructions between your remote and the device you’re programming. Furniture and other large objects can interfere with the signal and prevent you from being able to successfully program your remote.

  5. 5

    Contact Xfinity customer support if you are unable to program the Xfinity remote with your television or audio device. Xfinity may be able to resolve problems with your remote or replace the remote entirely. Either call Xfinity directly at 1-800-934-648 (1-800-XFINITY), or initiate an online chat with an Xfinity representative at https://www.xfinity.com/chat/.

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    My remote turns off the TV, but not the box. What should I do?

    6 Ways to Program an Xfinity Remote - wikiHow (42)

    Community Answer

    Check the remote control for a button or switch that will let you change the remote setting to "cable." When set to cable, it should turn off the box but not the TV. You may have to set up the remote to control your specific cable box, which would be covered in the directions.

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      Tips

      • Check out Xfinity's voice command tip guide to learn about all of the things you can do with your voice remote.

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      • If you program your Xfinity remote control to work with your soundbar, you will not be able to use it to control your TV's volume separately.

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      Expert Interview

      Thanks for reading our article! If you’d like to learn more about remote controls, check out our in-depth interview with Jocotra Cathey.

      About This Article

      6 Ways to Program an Xfinity Remote - wikiHow (59)

      Co-authored by:

      Jocotra Cathey

      TV Mounting Service Expert

      This article was co-authored by Jocotra Cathey and by wikiHow staff writer, Nicole Levine, MFA. Jocotra Cathey is a TV Mounting Service Expert and the business owner of TV Mount Charlotte, a professional TV mounting company operating in Charlotte, North Carolina. For the past 18 years, Jocotra's company has offered premier home theater installation services, specializing in home theater design, wiring and installation, projector and screen installation, wire concealing, and more. He has received certifications in Computer Science and Low-Voltage Certification from Central Piedmont Community College. This article has been viewed 159,524 times.

      How helpful is this?

      Co-authors: 10

      Updated: March 29, 2024

      Views:159,524

      Categories: Television Remote Controllers

      Article SummaryX

      1.Turn on your TV and other components.
      2.Look up the codes for the things you want to program.
      3.Set the TV to the correct input.
      4.Pair your remote to your X1 or Flex box if you haven't done so.
      5.Press and hold the Setup (or Xfinity & Mute buttons if you don't have Setup).
      6.Enter the component code.

      Did this summary help you?

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      Thanks to all authors for creating a page that has been read 159,524 times.

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      6 Ways to Program an Xfinity Remote - wikiHow (2024)

      FAQs

      How to program your Xfinity remote to your TV? ›

      1. Turn on your TV.
      2. Press and hold the xfinity and Mute buttons together for five seconds until the light at the top changes from red to green.
      3. Type the first five-digit code for the TV manufacturer. If the remote light blinks green twice, the code is correct. ...
      4. Aim the remote at the TV, and press the Power button.

      How do I reset my Xfinity remote for a new TV? ›

      Factory reset the Xfinity Voice Remote without a Setup button (XR15)
      1. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.
      2. Press 9-8-1.
      3. The LED will blink blue three times to indicate that the remote was reset.

      How do I program my Xfinity remote without the code? ›

      1. Ensure your TV and TV Box are on. ...
      2. Point the remote at the TV Box and press the Microphone button to follow the on-screen setup instructions.
      3. If it's already paired for voice but needs to be programmed for your TV, hold the microphone button and say, "Program remote," or go through the Remote Settings menu.
      Mar 27, 2024

      How do I resync my Xfinity remote to my cable box? ›

      Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.

      How do I find my TV code for remote? ›

      Here are 3 ways to find the codes to program your remote:
      1. With your remote guide. Usually, the remote comes with a programming guide that includes instructions on programming the remote along with specific codes for each device manufacturer.
      2. Finding the code online. ...
      3. Performing an automatic code search.
      May 19, 2023

      How to pair remote to TV? ›

      Auto-programming

      Press and release the correct device button on your remote for the device you're connecting. For example, if you're connecting to a TV, press the TV button. Now press the power button and the device button simultaneously. Hold until the power light on the device turns off and then back on.

      Why is my TV not responding to the Xfinity remote? ›

      Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models of the TV Adapter remote were designed to work better if the VOL +/- button is held down instead of tapped repeatedly.

      What do you do when your Xfinity remote won t change channels? ›

      Firmly press and release buttons on the remote one at a time. Try using a Comcast remote from another TV Box, if available, to isolate and check for problems. If another remote is unavailable, or the substituted remote still does not function, try to change channels using the buttons on the receiver's front panel.

      Why is my TV not responding to my remote? ›

      However, the most common reasons for a TV remote that is not working are battery issues, paring issues, or infrared sensor issues. Press the power button while pointing the remote control at your TV. Make sure the LED indicator on the TV blinks. If not, your remote does not have enough power remaining in the batteries.

      What are the codes for xfinity remotes? ›

      Complete List of Xfinity TV Remote Codes
      A
      iLo11286, 11603, 11665, 11684
      Infinity10054
      InFocus10736, 10738, 10741, 10781
      Initial11990, 11603
      229 more rows
      Jun 20, 2024

      What is the xfinity remote Setup button? ›

      It's on the bottom left or top right of your Xfinity remote.

      The silver remotes have an oval-shaped gray setup bottom on the top right of the remote. If you have an XR2, XR5, or XR11, it's a small gray circle or square on the bottom left. Some XR2 or XR5 don't have setup buttons.

      How can I control my xfinity TV without a remote? ›

      Use the Xfinity TV Remote app to search or browse live TV and Xfinity On Demand content and choose programs to watch on your TV. If you have Xfinity X1, you can also say commands into the app as you would with your Voice Remote.

      How do I pair my Xfinity remote? ›

      Pairing the Remote with Cable Box and TV

      With the remote pointed at the cable box, hold the xfinity and i buttons down at the same time until the light flashes green. Type the code displayed on the screen. If you have multiple cable boxes in the same room, ignore the pairing screen on the other TVs.

      Can you pair a Xfinity remote to a different box? ›

      Once a remote is paired, it won't work with any other TV Boxes until you break that connection.

      How do I reset my Xfinity cable box without the remote? ›

      Restart using the Power button
      1. Make sure your cables are tightly secured.
      2. Press and hold the Power button located on the front of the TV Box for 10 seconds.
      3. The TV Box should automatically restart.

      Why isn't my Xfinity remote working on my TV? ›

      Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models of the TV Adapter remote were designed to work better if the VOL +/- button is held down instead of tapped repeatedly.

      How do I use my Xfinity remote for TV menu? ›

      To access the Main Menu, press the xfinity button on your remote. Then, use the left arrow button or the right arrow button to browse through the menu. Choose from any of the following and press the OK button: Notifications: If you have new, unread notifications, a blue dot will appear above this icon.

      Where is the setup button on the Xfinity remote? ›

      It's on the bottom left or top right of your Xfinity remote.

      The silver remotes have an oval-shaped gray setup bottom on the top right of the remote. If you have an XR2, XR5, or XR11, it's a small gray circle or square on the bottom left. Some XR2 or XR5 don't have setup buttons.

      What are the codes for Xfinity remotes? ›

      Complete List of Xfinity TV Remote Codes
      A
      iLo11286, 11603, 11665, 11684
      Infinity10054
      InFocus10736, 10738, 10741, 10781
      Initial11990, 11603
      229 more rows
      Jun 20, 2024

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